Knowledgebase

Our support teams are available 24/7

Advanced (4)
Guide to some of the more advanced features on your account.
Billing (5)
Common issues regarding billing and account setup.
cPanel (4)
Documentation on how to use the cPanel control panel.
Databases (9)
Most applications require a database to function.
Domains (11)
Information on what domains are and how to use them.
Email (1)
Everything you need to know about using your email.
FAQ (0)
Commonly asked questions and their answers.
Files (0)
Managing the files on your hosting account.
FTP (0)
Information on using the File Transfer Protocol
Hosting (0)
Everything you need to know about website hosting.
Installation Guides (0)
Guides on installing common software.
Logs (0)
Information on how to access and interpret your logs.
Preferences (0)
Make your hosting account your own with these tips.
Security (0)
Tips & tricks for keeping your website safe and secure.
SEO (0)
A good SEO website will receive more traffic.
Transfers (0)
Information on transferring your account to us.
Troubleshooting (0)
Common troubleshooting steps
How do I update my billing information?
Login to the client area.Locate the link labeled "Update your details".Under the "My Details"...
How do I create an addon domain?
Login to cPanel.Locate and click on the "Addon Domains" icon under the "Domains" category.Enter...
Why has my account been suspended?
If you are receiving an "Account Suspended" page when trying to access your site, it...
How do I find my MySQL version?
Login to cPanelIn the "Stats" section on the left, locate the row labeled "MySQL Version". This...
Do I need a PayPal account to use the PayPal gateway?
You do not need a PayPal account to use PayPal as a payment gateway.Simply select the PayPal...